Over 20 Years of Trusted Service

At Shoosmith, we combine decades of industry experience with a professional, customer-first approach to deliver dependable heating and plumbing solutions.

Our team is committed to providing efficient service, quality installations, and long-lasting results for homes and developments across Surrey and East Berkshire.

Accredited By

Who We Are

Trusted Heating & Plumbing Services

With over 20 years of experience, we provide reliable heating and plumbing services across Surrey and East Berkshire, delivering high-quality workmanship with a friendly, customer-focused approach. Our fully qualified engineers offer expert advice, trusted installations and ongoing support.

From repairs and maintenance to new heating systems and renewable solutions, we pride ourselves on dependable service, transparent quotes, and guaranteed work completed to the highest standard.

Bathroom
Underfloor Heating

100%

Customer Satisfaction

"We believe every home deserves safe, efficient, and dependable heating and plumbing systems."

- Robbie Shoosmith, Director
Robbie Shoosmith, Director
Core Values

What We Stand For

The values that shape the way we work, guide our team to deliver reliable service, quality workmanship, and exceptional customer care on every project.

Efficiency

Reliable solutions delivered with speed, precision, and attention to detail.

Care

Providing honest advice and dependable service with every project.

Experience

Decades of industry expertise backed by trusted quality workmanship.

The Faces Behind

The Team Behind Shoosmith

We're proud to be the team behind Shoosmith Heating & Plumbing, helping our customers with everything from everyday repairs to larger projects.

Robbie Shoosmith

Director

Kate Shoosmith

Director

Neil Chinnery

Site Manager

Sadiah

Office Administrator

Andrew Voss

Heating Engineer

Robert Eley

Heating Maintenance & Boiler Replacements

Elliott Ayton-Smith

Plumbing engineer

Oscar Shoosmith

Heating Engineer

Sam Scoble

Apprentice/heating & plumbing

1000+

Boilers Serviced

20+

Years of Experience

150+

5 Star Reviews

Our Journey

The Shoosmith Story

Take a look back at the milestones that helped shape Shoosmith Heating & Plumbing into the business it is today.

2000

Robert Shoosmith began his plumbing career, starting a full apprenticeship and building the foundations of his industry expertise.

2009

After nine years in the industry, Robert became self-employed and began establishing a trusted local reputation. Neil also joined the business, forming a long-standing partnership.

2014

Shoosmith Heating & Plumbing Ltd was officially established, marking the next stage of growth and expansion.

2020

The business invested in modern systems, introducing Commusoft and Xero to improve efficiency, communication, and customer service.

2021

Sadiah joined the company, taking responsibility for office operations and becoming the main point of contact for customers.

2022

Andy joined as Maintenance Engineer, specialising in boiler servicing, repairs, and ongoing maintenance works.

2024

Rob Eley joined the team, focusing on boiler installations and supporting the company's continued growth.

Frequently
asked questions.

If you’ve got any other questions, feel free to get in touch with our team, we’re always happy to help and talk things through.

What services do you offer?
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We provide a full range of heating and plumbing services, from boiler servicing and repairs to complex systems like underfloor heating and plant rooms. If you've got something in mind, it's always worth giving us a call.

Do you work on both small and large projects?
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Yes, we handle everything from minor repairs to large, complex heating systems in bigger homes and developments.

What areas do you cover?
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We work across the South East, primarily Surrey and Berkshire, supporting homeowners and property developers with heating and plumbing projects. If you are outside these areas, feel free to get in touch and we will do our best to help.

Do you provide quotes before starting work?
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Yes, we provide clear and transparent quotes so you understand exactly what’s involved before any work begins.

Do you guarantee your work?
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Yes, all labour is backed by a 12-month guarantee, alongside any manufacturer warranties on installed products.

Can you provide advice before committing to work?
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Yes, the team is always available to answer questions and guide you on the best solution for your home.

How can we help?

Our experienced team is on hand to guide you, answer your questions, and deliver the right solution.

Chat to customer support
support@shoosmithplumbing.com
Chat to our sales team
sales@shoosmithplumbing.com
Call us
01932 429330
Receive a Quote
Get Started
Supporting Surrey & Berkshire

12 Rosefield Gardens, Ottershaw, Surrey, KT16 0JH